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Please note: Because of the current situation couriers are taking longer to deliver parcels than normal. Please be aware of this because we cannot guarantee delivery times for urgent orders.

Most orders are dispatched within 24 hours during Mon-Fri subject to payment and stock availability. If any products are out of stock or if there is an unexpected delay in shipping we will notify you as soon as possible by email and/or phone call.

Currently all our orders are shipped through DPD who we believe offer the best service. On occasion if you order something from an external supplier this will be shipped via Royal Mail.

Postage and packing charges are as follows:
UK - Free Delivery on all orders over £250. All order under £250 will be charged at £4.95 per order.
Delivery to Europe ( inc ROI ) - Unfortunately until we understand the tax and duty implications of BREXIT we will not be shipping internationally. We apologise for the inconvenience caused.
Delivery to The Rest Of The World - Unfortunately until we understand the tax and duty implications of BREXIT we will not be shipping internationally. We apologise for the inconvenience caused.

If you chose to return or exchange your order Designer Outlet Sales will refund the cost of your initial shipping if you are requesting a refund or will post any exchanges out free of charge. Please check out our Delivery & Returns page for more details.