Terms and Conditions

TERMS & CONDITIONS

These Terms & Conditions govern your use of the DESIGNER OUTLET SALES website and any purchases made through our Shopify-powered online store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. About Us

The term "Designer Outlet Sales", "Us" or "We" refers to the owners of the Company which is operated from the following address:

DOSCOM Ltd TA Designer Outlet Sales

Kemp House, 128 City Road, London EC1V 2NX.

Reg: 12566128

2. Eligibility

To place an order, you must:

Be at least 18 years old
Provide accurate and complete information
Be authorised to use the payment method provided

3. Products & Descriptions

We take reasonable care to ensure all product descriptions, images, and prices are accurate.

However:

Colours may vary due to screen display settings
Product imagery is for illustrative purposes
Minor variations may occur

We reserve the right to update or discontinue products at any time without notice.

4. Pricing & Payment

All prices are displayed in GBP (£) unless stated otherwise.

Prices include VAT where applicable.

Payment is processed securely via Shopify’s approved payment providers, which may include:

Shopify Payments
Stripe
PayPal
Klarna or similar services

We do not store card details.

5. Order Acceptance

Once an order is placed, you will receive an order confirmation email. This does not constitute acceptance of your order.

A contract is formed only once your order has been dispatched.

We reserve the right to:

Cancel orders due to stock availability
Refuse orders suspected of fraud
Correct pricing or listing errors

If your order is cancelled, you will receive a full refund.

6. Delivery

Delivery times are estimates only and may vary.

DESIGNER OUTLET SALES is not responsible for delays caused by:

Courier disruptions
Customs clearance
Incorrect delivery information provided by the customer

Risk passes to you upon delivery.

7. Returns & Refunds

We accept returns in line with UK Consumer Contracts Regulations.

Key points:

You have 21 days from receipt of your order to request a return
Items must be unused, unworn, and in original condition
All original packaging and tags must be included

Refunds will be processed once items are received and inspected.

Certain items may be excluded from return for hygiene or safety reasons (where clearly stated).

Return postage costs are the responsibility of the customer unless the item is faulty.

8. Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us within 48 hours of delivery.

We will arrange a replacement or refund in accordance with your statutory rights.

9. Promotions & Discount Codes

Promotional codes:

Cannot be combined unless stated
Are subject to availability
May be withdrawn at any time

Discounts cannot be applied retrospectively.

10. Intellectual Property

All content on the DESIGNER OUTLET SALES website — including imagery, text, logos, and design — is the property of DESIGNER OUTLET SALES and may not be used without permission.

11. Limitation of Liability

To the fullest extent permitted by law, DESIGNER OUTLET SALES shall not be liable for:

Indirect or consequential losses
Loss of profit, data, or business

Nothing in these Terms limits your statutory consumer rights.

12. Privacy

Your personal data is handled in accordance with our Privacy & Cookie Policy.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We reserve the right to update these Terms at any time.

Any changes will be effective immediately upon publication on our website.

15. Contact

If you have any questions regarding these Terms & Conditions, please contact:

DESIGNER OUTLET SALES
Email: contact@designeroutletsales.com