SHIPPING AND RETURNS
Unless there are unexpected issues all orders are dispatched within 24 hours during Mon-Fri subject to payment and stock availability. If any products are out of stock or if there is an unexpected delay in shipping we will notify you as soon as possible by email and/or phone call.
Postage and packing charges are as follows:
Domestic - Free Delivery on all orders over £250. Orders under £250 will be charged at £4.95 per order. All orders are shipped via DPD so you will recieve full tracking and delivery details through their system.
Returns and Exchanges
You can return any unwanted items back to us within 21 days of receiving your order. All returns need to be sent back unused in their original condition complete with tags and original packaging. For hygiene reasons underwear can only be returned if unopened in original packaging and unworn.
Designer Outlet Sales will refund the cost of your initial shipping if you are requesting a refund and will post any exchanges out free of charge. If your exchange request is not in stock the warehouse will refund your purchase automatically.
For more details please check our SHIPPING & RETURNS page.